Appliance Repair Questions & Answers

Same-day appointments may be available depending on your location, technician capacity and the parts required. Call or book online to check current availability.

Regular technician appointments are available daily from 8 AM to 9 PM. Phone and AI assistance are available 24/7 for common questions and appointment requests.

You can use our secure Housecall Pro booking page or call (954) 634-5250. Please provide the appliance type, brand, model when available, service address and a description of the problem.

We repair refrigerators, freezers, washers, dryers, ovens, ranges, cooktops, dishwashers, garbage disposals, ice makers, wine coolers and qualifying commercial appliances.

The standard residential diagnostic service call is $79. It is credited toward an approved repair. Parts and labor are quoted after diagnosis.

The standard commercial diagnostic service call is $129. It is credited toward an approved repair. Final pricing depends on the equipment, diagnosis, parts and labor.

Yes. After-hours emergency service is available from 9 PM to 8 AM, subject to technician availability. Call us to request emergency dispatch.

No. Emergency service is a separate after-hours charge and is not credited toward parts, labor or the approved repair.

Yes. The technician diagnoses the appliance and explains the recommended repair before you approve the work. Additional issues discovered during service are discussed before additional work proceeds.

Yes. We serve restaurants, cafés, offices, hospitality businesses, salons, property managers and other commercial customers. Include the equipment brand, model and symptoms when scheduling so we can confirm service coverage.

We service a broad range of residential, luxury and commercial appliance brands. Brand names on this website identify equipment we may service and do not imply manufacturer authorization, certification, sponsorship or affiliation.

We service many built-in and luxury appliances. Contact us with the brand, model and problem so we can confirm coverage before scheduling.

Technicians carry commonly used parts, but no service vehicle can stock every part for every brand and model. Special-order parts may require a return appointment.

Qualifying residential repairs completed on or after September 3, 2026 include a 1-year limited workmanship warranty. Commercial repairs include a 90-day limited workmanship warranty unless a different period is stated on the invoice. Parts coverage is listed separately on the invoice. The warranty applies only to the covered repair and does not cover unrelated failures.

Call (954) 634-5250 or email service@msaappliance.com with your invoice number, service address, appliance and a description of the recurring issue. Warranty requests receive priority review. If the issue is confirmed as the same covered failure, MSA will provide the applicable remedy under the written warranty terms.

Our primary service area includes Fort Lauderdale, Pompano Beach, Boca Raton, West Palm Beach and nearby communities across Broward and Palm Beach Counties.

Yes. MSA Appliance Repair is an insured service company. Commercial customers and property-management accounts may request applicable business documentation when needed.

Keep the appliance accessible, remove personal items around it and secure pets. For refrigeration problems, protect perishable food. Do not disassemble the appliance unless instructed by a qualified professional.