Completed residential service · Wellington, FL 33414
True refrigerator was at 46°F and not holding temperature.
A commercial-grade True refrigerator installed in a private home needed condenser maintenance and door-gasket correction to address warm temperatures and condensation.
Real repair in Wellington
Cooling restored with condenser cleaning and gasket adjustment

The homeowner contacted MSA Appliance Repair because the True refrigerator was not cooling properly or holding its set temperature. When the technician arrived, the cabinet temperature measured 46°F.
Diagnosis found the condenser coil heavily clogged with buildup. Restricted airflow prevents the refrigeration system from rejecting heat efficiently and can cause the cabinet to run warm.
The customer also reported condensation near the top of the refrigerator. Inspection showed that the door gasket was not sitting tightly against the cabinet, allowing warm, humid room air to enter.
The condenser coil was thoroughly cleaned. The technician then used controlled steam to reshape the gasket and improve contact with the cabinet. The refrigerator was tested after service and was operating correctly.
Result: cooling and sealing issues corrected in approximately 35 minutes, without an unnecessary parts replacement.
- Installation
- Residential home; commercial-grade True unit
- Arrival temperature
- 46°F
- Diagnosis
- Clogged condenser coil and loose gasket seal
- Service time
- About 35 minutes




Why this repair mattered
Airflow and the door seal both affect refrigerator temperature.
A blocked condenser makes the system work harder, while a gasket gap admits humid air and can create condensation. Cleaning the coil and restoring gasket contact addressed both conditions found during diagnosis.
Refrigerator running warm or showing condensation? MSA provides diagnosis-first refrigerator repair across Wellington and Palm Beach County for residential appliances and qualifying commercial-grade equipment.
