Freezer Not Freezing

Safe first checks for a freezer that is warming, softening food or running continuously without reaching temperature.

Safe first checks

Start here before scheduling service.

01Confirm the freezer has power and the temperature setting is correct.
02Make sure the door closes fully and the gasket is not obstructed.
03Keep interior air vents clear of packages.
04Minimize door opening and move food to safe cold storage if temperatures are rising.

Safety note

Do not open sealed-system tubing or attempt refrigerant or compressor work yourself.

When to call for repair

✓ Frozen food begins softening

✓ The freezer runs continuously but remains warm

✓ Heavy frost develops

✓ The compressor clicks repeatedly

✓ Abnormal fan or mechanical noises appear

MSA provides residential and commercial appliance diagnosis across our South Florida service area.

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